Shipping policy

Please read before ordering: All Binary Sunset Hilts products are shipped internationally from our fulfillment center. Delivery takes 7–21 business days depending on your location and local customs.

Processing Time

Orders are processed within 1–3 business days of purchase. You will receive a shipping confirmation email with a tracking number once your order has been dispatched.

Shipping Destinations & Estimated Delivery

Region Estimated Delivery
United States 10–18 business days
United Kingdom 10–18 business days
Canada 12–21 business days
Australia / NZ 10–18 business days
Europe 10–20 business days
Rest of World 14–21 business days

These are estimates only. Occasional delays may occur due to customs processing, public holidays, or high-volume shipping periods (e.g. November–December).

Tracking Your Order

All orders include tracking. Once your order ships, you'll receive an email with a tracking link. Please allow 2–5 days after receiving your tracking number for movement to appear in the system.

Customs & Import Fees

Orders shipped outside of China may be subject to import duties, taxes, or customs fees charged by your local government. These charges are the buyer's responsibility and are not included in your order total. We are unable to predict or control these fees.

Lost or Delayed Packages

If your order has not arrived within 25 business days of your shipping confirmation, please contact us